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Our members are committed through this statement of ethical practices
to promote the highest possible standards of professional conduct.
Our members will undertake the following:
- We will conduct ourselves in a professional manner and perform
competently and to the highest possible standards at all times.
- We will refrain from participating in any alcoholic beverages whilst working for our clients.
- We will present or supply services honestly and without misrepresentation,
avoiding the use of false, confusing, inaccurate or misleading
terms, descriptions and claims.
- We will earn, establish and maintain a reputation for giving
excellent quality service.
- We will render proper, fair, reasonable and efficient services
to our clients.
- We will deal promptly with any issues and endeavour to make every
client an advocate for our services.
- We will advise every client, as we would wish to be advised,
if we were the client.
- We will make every service a brick in the foundation of confidence,
without which, we would not be permanently successful.
- We recognise that other toastmasters will compete for business
within lawful practice.
- We will refrain from discriminatory practices.
- We will maintain the highest reasonable level of safety for all
services.
- We will undertake training for the development and improvement
of professional standards and practices, on a regular basis.
- We will be responsive to and available for clients before, during
and after the event.
- We will hold adequate public liability insurance. (We are obliged
to provide evidence of such insurance on request and have a £5,000,000
Third Party Liability insurance).
- We will support the Association by taking an active role in the activities of the Association and promoting the Association to the Profession.
- We will maintain and enhance the reputation, standing and good
name of the English Toastmasters Association® and its membership.
- We will recognise the authority of the English Toastmasters Association® in all matters relating to the interpretation of this code of ethics.
This Code of Ethics is a guideline and does not represent the entire
scope of good conduct and ethical behaviour. Our acceptance and adherence
to this Code is our standard practice.
To contact us please call - Office 01245 222392 Mobile 07971 409977
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